Use this planning tool

Emergency information sheet

Keep key contacts, conditions, medications and home-access details ready on one page for an emergency.

What to plan

Using this planning tool

Fill this in together with the person receiving care where possible, and describe what you can observe: how much help standing from a chair takes, what a mealtime actually looks like. Observable descriptions transfer to a caregiver; labels like “high needs” do not.

Complete this tool using details from one real day. Keep observable facts separate from assumptions, name the person responsible for follow-up and review the record before sharing it.

Keep the completed record where authorised family members and caregivers can find the current version. Date every update, remove obsolete instructions and avoid storing identity documents or unrelated medical information with a routine planning sheet.

Use the completed resource during a WhatsApp enquiry conversation. It will not replace an assessment, but it can reduce omissions and help the family explain location, hours, daily-living support and any task that needs a qualified healthcare professional.

Before you fill it in

  • The exact situation the tool is meant to capture
  • How often the record needs updating
  • Who will read or receive the completed record
  • Which entries should trigger a call for help
  • What to keep private and share only when needed
Resources

Emergency information sheet

This tool stays in your browser. Nothing entered here is sent or stored by this website.

Record context
Tool details
Before you agree

Questions this tool helps answer

  • What decision or handover is this record for?
  • Does anything here belong in a secure record instead?
  • Who needs to see it, and what should stay private?
  • What is the single most important thing to capture?
  • Which entries should prompt a call to a professional?

Discuss your care request

Share the location and broad daily-support need. Add detailed or sensitive information only after the first questions and recipient are clear.

Discuss your care request
Updated: 6 August 2026.
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